Software designers and customer support service centers can use Snowy Evening to track bugs and issues. The app is designed more for software designers than customer support centers though. You can use the app to help support quality assurance when creating software to make sure all bugs and issues are recorded quickly and dealt with. Snowy Evening also allows you to receive automatic notices of new bugs and to record or deal with them remotely.Show more screenshots »
Snowy Evening was launched on May 1, 2012 after extensive beta testing. Amid stiff competition from other apps in the field, the app didn't immediately gather widespread coverage. It did receive positive coverage on AppStorm and in a handful of other places. According to Snowy Evening's blog, the app was aimed at least partly at customers of GitHub. As such, a feature from the beginning of the app was GitHub integration.
The integration of GitHub and jsFiddle gives the app an immediate advantage to users of those services. The dashboard and user interface is also cleaner than those of many of its competitors.
The app has a clean, logical flow to it. Of course, knowledge of software development helps in understanding how the app works. The process of bug reporting, managing and fixing, though, is outlined clearly in a series of intuitive screens. For clients, the appeal of the app is also apparent, as it is simpler to follow than a lot of competitors.
To register, simply click the Create a Free account button at the top right of the app's main page. This will take you to a form asking you to fill in your name, user name, e-mail address and chosen password. This will give you the free version of the app.
The app comes in a free version, as well as four paid versions ranging from $9 a month to $99 a month. The $9 a month, or Basic, version offers users up to 3 private projects and 3Gb storage for 3 collaborators. The $99 a month, or Professional, version offers 100 private projects and 100 GB of storage for as many as 300 collaborators.
The app is particularly useful for bug and issue tracking for people who are already using GitHub. GitHub integration was an issue that the developers kept in mind through the creation and beta testing of Snowy Evening.